MyHazMate
Get in Touch
Have questions about MyHazMate? Need help getting started? Our Australian support team is here to help.
Already have an account? Or want to pay online?
You don't need to wait on us. Manage your subscription, download tax invoices, update your payment method, change your plan or cancel — it's all self-serve in Manage Account.
Send us a Message
Fill out the form and we'll get back to you within 24 hours.
🇦🇺 Why Contact Us?
- Australian-based support team
- Typically respond within 24 hours
- Free onboarding assistance
- No question is too small
💡 Quick Answers
How do I reset my password?
On the login screen, tap "Forgot Password?" and enter your company name and email. You'll receive a verification code to reset your password.
How do I add more users?
Go to Settings > Manage Users in the app. Create a new user by entering their name, email, and a password. Share these login details with them so they can sign in directly.
Can I change my subscription plan?
Yes! Go to Settings > Subscription in the app. You can upgrade or downgrade your plan at any time. Changes take effect immediately for upgrades.
Where is my data stored?
Your data is stored securely using enterprise-grade cloud infrastructure with encryption and regular backups.
Ready to get started?
Create your free business account online and start your 30-day free trial today.
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